I have been involved in selling and servicing auto insurance policy in the Springfield, Mass area for close to 20 years now and I see this as a big problem. Most people simply do not review their auto insurance policy until they need it and/or have to file a claim. This is a mistake.
When someone purchases an auto insurance policy from our offices and there are many Car Insurance Companies Springfield Ma we clearly and simply go over your exact coverages. The Mass auto policy has 12 different parts and we explain in detail exactly which coverages you have chosen and which coverages you are not getting.
The customer then signs several forms indicating that they understand what their coverages are and which parts they have chosen to purchase. Yet that seems to be where it stops.
It is then the customer’s responsibility to not only understand but to carefully review their coverages to be sure they have exactly what they want.
The biggest problems come in with the “optional” coverages.
So, the lesson here being to carefully review your policy before you have an incident. Come into our office or call us on the phone and we would be more than happy to review your auto insurance policy coverages with you and make any changes you may want.